What is the FLAME Difference?
Our promise of trust, honesty and respect in everything we do. Services given to every customer, without charge, that set FLAME apart from the competition.
Superior Service
- Nationally certified NATE technicians (nate.org)
- NADCA certified technicians (nadca.com)
- Master and Journeyman electricians
- Technicians that undergo year-round training
- Technicians who are employees, not subcontractors
- Factory Authorized Dealer
Unmatched Guarantees
- 100% money-back satisfaction guarantee
- Low price guarantee
- Industry exclusive Green Goop heat exchanger testing and guarantee
- Guaranteed 20% savings on utilities after Home Energy Efficiency Evaluation with suggested repairs
Cleanliness
- Technicians that wear booties in your home
- Laundered drop cloths that protect your flooring
- Clean, newer model trucks free of leaks and rust
- Drug testing and a Zero Tolerance policy on all staff
- Criminal background checks on all staff
Convenience
- Live telephone operators M-F 6:30am-8pm and Saturday 7:30am-3pm
- Technicians available 24/7/365
- No extra change for nighttime service or appointments
- In-house parts department for expedited repairs
